Legal

Privacy Policy

Last updated: July 2025

Hanway Finance Ltd (“Hanway Finance”, “we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit hanwayfinance.com or submit information through our website.

1. Who We Are

Hanway Finance Ltd is a real estate finance brokerage registered in England and Wales. We undertake introductory activities and provide advice only in relation to unregulated activities. We are not regulated by the Financial Conduct Authority.

For any data-related queries, contact us at: alexander@hanwayfinance.com

2. Data We Collect

We may collect the following categories of personal data:

Contact information: name, email address, and institution name submitted via our lender intake form or general enquiry.
Transaction data: financial terms, lending criteria, and underwriting preferences submitted through our lender portal.
Usage data: information about how you access and use our website, including IP address, browser type, and pages visited (collected via standard web server logs).

We do not collect sensitive personal data (as defined under UK GDPR) and we do not use cookies beyond those strictly necessary for the operation of this website.

3. How We Use Your Data

We use the personal data you provide to:

Process and respond to lender submissions and enquiries.
Facilitate introductory services between borrowers and lenders.
Maintain records of transactions and communications for operational and compliance purposes.
Improve the functionality and content of our website.

We will not use your data for marketing purposes without your explicit consent, and we will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Legitimate interests: to operate our introductory brokerage business and respond to enquiries.
Contract: where processing is necessary to take steps at your request prior to entering into an arrangement.
Legal obligation: where we are required to retain records by law.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event for a minimum of six years following the conclusion of any transaction or engagement, in accordance with standard commercial record-keeping obligations under English law.

6. Sharing Your Data

We do not share your personal data with third parties except:

With counterparties directly involved in a transaction you have consented to participate in.
With service providers who process data on our behalf (e.g. hosting, email delivery) under appropriate data processing agreements.
Where required by law or a regulatory authority.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data (subject to legal retention obligations).
Object to or restrict processing in certain circumstances.
Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

To exercise any of these rights, contact us at alexander@hanwayfinance.com.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Data submitted through our lender portal is stored securely and accessible only to authorised members of our team.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of our website following any changes constitutes acceptance of the updated policy.